NHS Trusts, Local Authorities, Health and Social Care

Drawing on restorative and relational practice to co-create solutions with all stakeholders.


Restorative Practice at Work: Six habits for improving relationships in healthcare settings

Demonstrates how anyone working in healthcare can draw on restorative practice to develop six habits that improve relationships and help to foster compassionate and inclusive workplace cultures.

Order your copy here.

      Read a book review by Jim Simon, CEO of the Restorative Justice Council.  Download here.  

restorative thinking

Solution-focused Collaboration

Our work with NHS Trusts, Local Authorities, Health and Social Care settings starts with a conversation about existing strengths and needs, along with intended outcomes.  Some of the common themes we are asked to address:

  • Workforce training and coaching to foster better relationships and communications
  • Drawing on restorative practice to enable psychological safety
  • Making it easier to have difficult conversations
  • Helping teams to better collaborate and problem-solve together 
  • Threading restorative practice into Complaints and Grievance Procedures
  • Lowering staff absence and improving staff retention
  • Shared responsibility-taking and accountability
  • Learning the practicalities of working ‘with’
  • Positive mental health and wellbeing

How we engage

We provide engagement options to suit your timetable and budget.

We promote blended learning to meet specific needs, a combination of :

  • Consultation
  • e-Learning CPD
  • Face to face training/coaching
  • Zoom/Teams training/coaching
  • Action Learning Sets
  • Supervisions
  • Guided self-study
restorative thinking

Outcomes with NHS Trusts, Local Authorities, Health and Social Care Settings

Over the past ten years, we’ve achieved some notable outcomes, including:

  • Introducing and implementing restorative practice as the Practice Model
  • Teams reporting better working relationships
  • Successfully bringing restorative practice into HR Policies and Procedures
  • Individuals feeling happier at work
  • Better outcomes with patients, young people, adults and families 
  • Shared responsibility-taking and accountability 
  • Making it easier to have difficult conversations
  • Finding alternative ways to solve problems collectively

Current and recent projects

  • 2023 (ongoing): Restorative practice programme with University Hospitals of Morecambe Bay NHS Foundation Trust teams, introducing and embeding restorative practice to enhance team cohesion.
  • 2023 (ongoing):  Restorative practice partner with Nottingham Children’s Integrated Service, introducing and embedding service-wide training and development.
  • 2021-2023: A pathfinder with NHS managers to introduce restorative practice to develop workplace cohesion.
  • 2023 (ongoing):  Whose service implementation of restorative practice with Birmingham Early Help teams.
  • 2022 (ongoing):  Whole service implementation of restorative practice with Birmingham Youth Offending Service.
  • 2020-21:  Developing and producing  e-Learning CPD for workforce teams:  ‘Restorative Thinking at Work‘.
  • 2019–21:  Workforce development with Liverpool City Council, including a Train the Trainer model.
  • 2019–21:  Restorative Practice partner with Wakefield Council, to implement a restorative model of practice to support the development of the Children & Young People’s Service.
  • 2017–19:   Implementing restorative practice across Children’s and Adult Services with North Lincolnshire Council.
  • 2015–17:  Training provider with Leeds City Council towards Leeds becoming a Restorative City.

Restorative Thinking

Get in touch with us. We'd love to start a conversation.


Access our e-Learning CPD courses via this link.