NHS Trusts, Local Authorities, Health and Social Care

Drawing on restorative and relational practice to co-create solutions with all stakeholders.

Restorative Practice at Work: Six habits for improving relationships in healthcare settings

Demonstrates how anyone working in healthcare can draw on restorative practice to develop six habits that improve relationships and help to foster compassionate and inclusive workplace cultures.

Order your copy here.

Read a book review by Jim Simon, CEO of the Restorative Justice Council. Download here.

“It has given us something specific to put into action straightaway – how to plan a meeting with a complainant to get the most out of the meeting and ensure an outcome.”

"A course that nurtures good working relationships as opposed to dictating them."

"I've increased my confidence in speaking with others around difficult situations."

"Will make me a better midwife and mum."

Solution-focused Collaboration

Our work with NHS Trusts, Local Authorities, Health and Social Care settings starts with a conversation about existing strengths and needs, along with intended outcomes. Some of the common themes we are asked to address:

Workforce training and coaching to foster better relationships and communications
Drawing on restorative practice to enable psychological safety
Making it easier to have difficult conversations
Helping teams to better collaborate and problem-solve together
Threading restorative practice into Complaints and Grievance Procedures
Lowering staff absence and improving staff retention
Shared responsibility-taking and accountability
Learning the practicalities of working ‘with’
Positive mental health and wellbeing

How we engage

We provide engagement options to suit your timetable and budget.

We promote blended learning to meet specific needs, a combination of :

Consultation
e-Learning CPD
Face to face training/coaching
Zoom/Teams training/coaching
Action Learning Sets
Supervisions
Guided self-study

Outcomes with NHS Trusts, Local Authorities, Health and Social Care Settings

Over the past ten years, we’ve achieved some notable outcomes, including:

Introducing and implementing restorative practice as the Practice Model
Teams reporting better working relationships
Successfully bringing restorative practice into HR Policies and Procedures
Individuals feeling happier at work
Better outcomes with patients, young people, adults and families
Shared responsibility-taking and accountability
Making it easier to have difficult conversations
Finding alternative ways to solve problems collectively

Current and recent projects

2023 (ongoing): Restorative practice programme with University Hospitals of Morecambe Bay NHS Foundation Trust teams, introducing and embeding restorative practice to enhance team cohesion.
2023 (ongoing): Restorative practice partner with Nottingham Children’s Integrated Service, introducing and embedding service-wide training and development.
2021-2023: A pathfinder with NHS managers to introduce restorative practice to develop workplace cohesion.
2023 (ongoing): Whose service implementation of restorative practice with Birmingham Early Help teams.
2022 (ongoing): Whole service implementation of restorative practice with Birmingham Youth Offending Service.

2020-21: Developing and producing e-Learning CPD for workforce teams: ‘Restorative Thinking at Work‘.

2019–21: Workforce development with Liverpool City Council, including a Train the Trainer model.

2019–21: Restorative Practice partner with Wakefield Council, to implement a restorative model of practice to support the development of the Children & Young People’s Service.

2017–19: Implementing restorative practice across Children’s and Adult Services with North Lincolnshire Council.

2015–17: Training provider with Leeds City Council towards Leeds becoming a Restorative City.

Restorative Thinking

Get in touch with us. We'd love to start a conversation.

E-Learning

Access our e-Learning CPD courses via this link.