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Relational and Restorative Thinking

Our (award winning) programmes empower individuals and teams with a relational and restorative education, helping people to work together better and fostering sustainable key life skills.

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Restorative Practice at Work: Six habits for improving relationships in healthcare settings

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Relational and Restorative Thinking

Relational and Restorative Thinking holds the i-Network Innovation Award for ‘Transforming and Innovating Public Services’.

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Relationships, Relationships, Relationships

Relational and restorative practice emphasises the importance of balancing power relationships in any dialogue. It develops skills in individuals and groups, allowing them to engage in purposeful and deliberate dialogue about the issues that concern them.

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“Relationships built through restorative practice are the oxygen people and communities need to survive and thrive…” (Dr Jim Longo, Washington and Jefferson College)

Build a workforce grounded in trust, compassion, and connection.

We believe that great public services are built on strong relationships. Every decision, difference, disagreement, interaction, and outcome relies on the quality of human connection.

Today, public organisations face unprecedented challenges. Rising demand, tighter budgets, and workforce strain make it harder than ever to deliver excellent care.

We believe there is a better way: replacing rigid, transactional bureaucracy with a shared understanding and skill set to challenge and support each other respectfully.

In the UK and beyond there is a growing movement toward relational public services.

Our role in this movement is to help organisations upskill people in vital relationship skills.

We provide frontline staff and leadership teams with the practical communication skills and strategies they need to build deep, trusting connections.

This reduces employee psychosocial harm, which is proven to improve workforce productivity, retain staff, reduce sick days.

We believe relational and restorative practice is a core enabler of modern public services.

Relational and Restorative Practice

Relational and restorative practice is a workplace and lifestyle philosophy for establishing, building and maintaining positive relationships, addressing and resolving confrontation and conflict and repairing harm.

It’s an evolving social science that presents a set of theories, principles, processes and skills that help people to work together better.

In the workplace, relational and restorative practice requires everyone to really consider their part in creating healthy, open, inclusive cultures.

Learning how to better work ‘with’ colleagues, patients and families, rather than doing things ‘to’ or ‘for’ others guides our thinking, saying and doing.

Starting with individual and collective strengths, we become more purposeful, deliberate and confident to have conversations that are challenging, hold each other to account, problem-solve and plan effectively together.

"A course that allows you to become consciously aware of your own actions, language and behaviours, and those of people around you."

"Restorative enquiry can be used more by myself in individual supervisions and in relationship exploration and repair between carers and children in addition to professional relationships."

“Reinforced my 'WITH' practice while having a greater appreciation of dipping in and out of the 'TO' and 'FOR' windows."

"I will definitely be using the resources and practice to enhance my leadership and support for my team."

"It’s showed me that there is always a reason for my child’s behaviour and this is a form of communication and as a parent I’m not making a mess of it and there is always room for improvement."

Behaviour Contagion

This video shows the New York Red Bulls players giving their coats to mascots during heavy rain in March 2024. It’s a great example of ‘behaviour contagion’, and demonstrates really well what happens when we are the first to adopt relational and restorative practice; model it at every opportunity, and watch it catch on!

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E-Learning

Access our e-Learning CPD courses via this link.