NHS Trusts, Local Authorities, Health and Social Care

Drawing on restorative and relational practice to co-create solutions with all stakeholders.

Solution-focused Collaboration

Our work with NHS Trusts, Local Authorities, Health and Social Care settings starts with a conversation about existing strengths and needs, along with intended outcomes. Some of the common themes we are asked to address:

Leadership development
Workforce training and coaching to foster better relationships and communications
Learning the practicalities of working ‘with’
Drawing on restorative and relational practice to enable psychological safety
Deep dives into conversations that are difficult or challenging
Helping teams to better collaborate and problem-solve together
Threading restorative and relational practice into Early Resolution, Complaints and Grievance procedures
Lowering staff absence and improving staff retention
Shared responsibility-taking and accountability
Positive mental health and wellbeing

“It has given us something specific to put into action straightaway – how to plan a meeting with a complainant to get the most out of the meeting and ensure an outcome.”

"A course that nurtures good working relationships as opposed to dictating them."

"I've increased my confidence in speaking with others around difficult situations."

"Will make me a better midwife and mum."

How we engage

We provide engagement options to suit your timetable and budget.

We promote blended learning to meet specific needs, a combination of :

Consultation
e-Learning CPD
Face to face training/coaching
Zoom/Teams training/coaching
Action Learning Sets
Supervisions
Guided self-study

Outcomes with NHS Trusts, Local Authorities, Health and Social Care Settings

Improvements in planning and navigating change
Introducing and implementing restorative and relational practice as the Practice Model
Teams/departments reporting better working relationships
Teams/departments reporting fairness at work
Greater confidence around patient safety
Better relationships with patients, young people, adults and families
Making it easier to have difficult conversations
Finding alternative ways to solve problems collectively

Restorative Practice at Work: Six habits for improving relationships in healthcare settings

Demonstrates how anyone working in health and social care can draw on restorative practice to develop six habits that improve relationships and help to foster compassionate and inclusive workplace cultures.

Order your copy here.

See also our self-guided learning platform for teams, departments and organisations interested in developing relational and restorative practice. More information here.

Read a book review by Jim Simon, CEO of the Restorative Justice Council. Download here.

Current and recent projects

2023 (ongoing): Restorative and relational collaborations with multiple NHS Trusts, including leadership development; keynote talks and workshops; practical workshops with PNAs and PMAs.
2021 (ongoing): Restorative and relational practice programme with University Hospitals of Morecambe Bay NHS Foundation Trust with clinical and operational leaders, managers and staff.

2023 – 2025: Restorative practice partner with Nottingham Children’s Integrated Service, introducing and embedding service-wide training and development.

2023 – 2024: Whole service implementation of restorative practice with Birmingham Early Help teams.

2015–17: Training provider with Leeds City Council towards Leeds becoming a Restorative City.

Restorative Thinking

Get in touch with us. We'd love to start a conversation.

E-Learning

Access our e-Learning CPD courses via this link.